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Travel Insurance FAQs

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Need help?   Tel: 0871 222 8691   (Calls charged at 10p/min)


  1. Am I covered if I am pregnant?

  2. What is a policy excess?

  3. What is a pre-existing medical condition?

  4. How do I make a claim?

  5. How many children can I take free?

  6. What are the terms and conditions?

  7. What is a cooling off period?

  8. When skiing what am I covered for?

  9. What do I do if I need medical assistance when travelling?

  10. Can we travel independently on our couple/family travel insurance policy?

  11. How often can I travel on an annual policy?

  12. What is the difference between standard and premier cover?

  13. How is my policy delivered?

  14. Do you offer cover for over 65s?

  15. Do you cover non-UK residents?

  16. Can I go scuba diving when travelling?

  17. Can children purchase cover if they are under 18?

  18. What products do you offer?

  19. What credit/debit cards do you accept?

  20. Can I pay by cheque?

  21. What happens if my bag is stolen with all my travel documents and money whilst I am travelling?

  22. Are my spectacles covered?

  23. When do I need to purchase my travel insurance?

  24. What do I need to take on holiday with me?

  25. Are my golf clubs covered?

  26. Am I covered for cancellation?

  27. What is an excess waiver?

  28. What is an E111?

  29. What vaccinations do I need?

  30. Can I change my policy?

  31. Which Hazardous Activities are covered at no extra premium?

  32. Which activities are covered under Hazardous Activities A?

  33. Which activities are covered under Hazardous Activities B?

  34. Which Hazardous Activities are not covered under any circumstances?

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The Travel Away Group, Airport House, Unit 42,Digby Close, Tilton-On-The Hill, Leicestershire LE7 9LL
Tel: 0871 222 8691 Fax: 0871 222 8643 E-mail: mail@travel-away.com


Travel Away, T500X. We act as The Global Travel Group plc in connection with the sale of travel products.
Unless specified as the operator, the Global Travel Group plc is the agent of ATOL Protected Tour Operators and other principals.
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